Cellular Sales Reviews
(Rated by 6 users)
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Payment Methods
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.3
Base on 6 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.4
- Return Policy4.0
- Shipping & Delivery4.5
- Price & Quality4.5
- Good Value4.5
Recent Customer Reviews (6)
Sarah Gruenewald
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Jack Ball
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Dylan Powell
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Pamela Williams
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Mark Pickens
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Bislan Godina
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Cellular Sales Pricing
Smartphone Deals
up to $830 off
Cellular Sales Pros & Cons
Pros
1
In-Person Interaction: Offers brick-and-mortar stores where customers can speak directly with personnel, allowing for personalized service.
2
Wide Range of Verizon Products: As an authorized Verizon retailer, it provides access to the latest Verizon devices and plans.
3
Customer Support: Claims to offer one-on-one consultations to help customers choose the best devices and plans for their needs.
CONS
1
Poor Customer Service: Many reviews highlight issues with dishonesty and inadequate customer support, leading to dissatisfaction.
2
Inconsistent Deals: Reports indicate that deals offered at different locations may not be honored consistently, leading to a bait-and-switch experience.
3
High Pricing: Customer feedback suggests that the pricing is considered high, with complaints about misleading promotions and trade-in values not being honored.
4
Negative Reputation: The company has a low average rating (1.6 stars) based on numerous reviews, indicating widespread dissatisfaction among customers.
Cellular Sales Features and Benefits
Features
Smartphone Deals
Up to $830 off on the latest smartphones with select trade-ins and plans
Unlimited Plans
Various unlimited data plans with 5G speed and customizable perks
Prepaid Plans
Affordable prepaid plans with no contract and no credit check
Home Internet
Options for 5G Home, LTE, and fiber-optic internet with competitive pricing; super-fast internet for working, sharing, and watching from every room
Verizon Visa Card
Earn points on purchases to save on tech, favorite brands, and monthly bills
Discounts
Special discounts for students, military, first responders, nurses, and teachers
Personalized Service
Thoughtful, customized approach to meet specific needs
Account Health Check
Regular checks for discounts, promotions, and options to optimize the wireless experience
Customized Device Setup
Assistance with setting up new or upgraded devices, including transferring photos, files, and apps
Investment Protection
Affordable coverage for lost or broken phones, including 24/7 digital security and tech support
Business Solutions
Specialized plans and solutions for businesses to cut costs, optimize workflows, and keep teams connected
Verizon Mobile Protect
Coverage for devices in case of damage, loss, or theft, along with tech support and digital security
Entertainment Options
Access to streaming movies, music, gaming, and more
One Bill
Simplified billing for mobile plans, internet, and other services together once a month
Smart Spending
Consultants bundle services and analyze accounts to optimize bills
30-day Worry Free Period
Return policy allowing refund or credit for wireless devices in like-new condition with original packaging
In-Person Interaction
Brick-and-mortar stores for direct interaction and personalized service
Wide Range of Verizon Products
Access to the latest Verizon devices and plans as an authorized retailer
Customer Support
One-on-one consultations to help choose the best devices and plans